8g88's Commitment to Protecting Your Personal Information

1 What Information We Collect

When you register on the 8g88 platform or use our services, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Residential address
• Documents required for identity verification (National ID card or passport)
• Payment information — bKash, Nagad, Rocket, or bank account details (stored with secure encryption)

1.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Date, time, and page visit patterns when accessing the site
• Session information collected through cookies and similar tracking technologies

1.3 Gaming Activity Information

When you participate in any game or betting activity on 8g88, your bets, win/loss history, and transaction records are stored. This is used to ensure safe gaming and to prevent financial fraud.

2 Purpose of Using Information

8g88 uses your information for the following purposes:

2.1 Account Management and Service Delivery

Your information is used to create, verify, and manage your account. This information is essential for processing deposits and withdrawals correctly and for confirming your identity.

2.2 Security and Fraud Prevention

Your information is analyzed to maintain platform security and to prevent unauthorized access, financial fraud, and money laundering. This ensures the protection of your account and funds.

2.3 Customer Support

Our 24/7 live chat and email support team uses your account information to resolve your issues quickly. Without it, providing proper assistance would not be possible.

2.4 Promotional Communications

If you have given your consent, 8g88 may inform you about relevant offers, bonuses, and updates. You have the right to stop receiving these communications at any time.

2.5 Compliance with Legal Obligations

It is our legal responsibility to store and provide certain information in order to comply with applicable laws and the regulations of regulatory authorities.

3 Data Storage & Protection

8g88 has adopted industry-standard technical and organizational measures to protect your personal information:

Despite every effort to protect your data, no organization can guarantee complete security on the internet. We therefore ask you to keep your password confidential and to be cautious when using your account on public networks.

4 Sharing Information with Third Parties

8g88 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in a limited way in the following circumstances:

4.1 Service Providers

Necessary information may be shared with trusted partner organizations for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical services. These organizations are obligated to use the information only for the specified purpose.

4.2 Legal Requirements

We may be required to provide information in response to a court order, a lawful request from a government authority, or to meet the requirements of applicable law.

4.3 Business Transfers

If there is a structural change to 8g88's business operations (such as a merger or acquisition), user information may be transferred to the relevant successor organization. You will be notified in advance in such cases.

5 Cookies & Tracking Technology

8g88 uses cookies to improve the user experience and to maintain the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as keeping your login session active. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings so that you have a more personalized experience on each visit.

5.3 Analytics Cookies

Information is analyzed anonymously to understand site usage patterns and to improve the quality of services. This information is generally stored in aggregated form and is not used to identify any individual.

You can control or reject most cookies from your browser settings. However, disabling cookies may limit some functionality of the site.

6 Your Rights

As a user of 8g88, you have the following rights regarding your personal information:

• Access: The right to request information about what data we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (though this may not be fully possible where legal obligations exist).
• Objection to Processing: The right to object to the processing of your information for marketing or other purposes.
• Portability: The right to receive a copy of the information held about you in a structured format.
• Withdrawal of Consent: Where processing of your information is based on your consent, the right to withdraw that consent at any time.

To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.

7 Data Retention Period

8g88 retains your information for as long as it is necessary to provide services or as legally required.

• Account Information: Retained for as long as the account is active and for a specified period after closure in accordance with legal requirements.
• Financial Transactions: Long-term retention may be required in accordance with financial regulatory rules.
• Communication Records: Records of chat and email communications are retained for a specified period to ensure the quality of support services.

Once the retention period has expired, information is securely deleted or anonymized.

8 Protection of Minors

8g88 is for people aged 21 and above only. We do not knowingly collect any information from minors. If a person creates an account by providing a false age and this comes to our attention, the relevant account will be closed immediately and the information will be deleted.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

9 Links to External Sites

The 8g88 platform may occasionally reference third-party services. 8g88 is not responsible for the privacy policies of these third parties. We advise you to carefully read the privacy policy of any external service before using it.

10 Policy Changes

8g88 reserves the right to change this privacy policy at any time. For significant changes, we will notify you in the following ways:

• Publishing a clear notice of the changes on the site
• Notification to your registered email (where applicable)
• Updating the "Last Updated" date of the revised policy

Continued use of the site after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.